Table of Contents
Executive Summary
-
- Consumers in good shape
-
- Figure 1: Consumer Financial Confidence Index, January 2009-May 2015
-
- Figure 2: UK unemployment rate, Q1 2010-Q1 2015
- The changing face of retailing
-
- Figure 3: Retail sales, by type of retail location, 2014
- Forecasts by location
- The consumer
- Where they shopped
-
- Figure 4: Where people have shopped or visited in the last six months, April 2015
- What they bought
-
- Figure 5: Shopping location used, by product category purchased, April 2015
- Leisure
-
- Figure 6: Services used at different shopping locations in the last six months, April 2015
- Increase in online shoppers
-
- Figure 7: Which shopping locations are being used more or less compared with a year ago, April 2015
- Satisfaction
-
- Figure 8: Key drivers of overall satisfaction with local town centre/high street or parade of shops visited most often, May 2015
- Attitudes
-
- Figure 9: Attitudes towards shopping, April 2015
Issues and Insights
-
- How is the move back to inner cities affecting the retail landscape?
- The facts
- The implications
- Online is growing – but that is only half the story
- The facts
- The implications
- So – isn’t the high street dying after all?
- The facts
- The implications
- If the high street is growing and online is growing, what about retail parks?
- The facts
- The implications
The Market – What You Need to Know
-
- Consumer confidence riding high
- The income squeeze is over
- Clouds on the horizon
- Retail property in improving shape
- The changing shape of retailing
- The impact of online
- Online product mix
Market Drivers
-
- Shop vacancy rates
-
- Figure 10: Shop vacancy rates, January 2013- January 2015
- Shop prices
-
- Figure 11: Shop prices year on year, April 2014-April 2015
- Trends in the age structure
-
- Figure 12: Trends in the age structure of the UK population, 2010-20
- Unemployment
-
- Figure 13: UK unemployment rate, Q1 2010-Q1 2015
- Consumer confidence
-
- Figure 14: Consumer Financial Confidence Index, January 2009-March 2015
- Footfall
-
- Figure 15: UK footfall, March 2014-March 2015
- Increase in rented households
-
- Figure 16: Proportions of households renting, 2001-13
Shopping Locations in Context
-
- Trends in the marketplace
- Urbanisation
- Value-seeking consumers
- Integration of online and in-store
- The retail market by type of retailer
-
- Figure 17: Structure of UK retailing (excluding fuel), 2014
- The retail market by type of location
-
- Figure 18: Retail market structure (inc vat), 2009-14
Online – Segmentation by Product Category
-
- Electricals, clothing and grocery dominate online
-
- Figure 19: Breakdown of online retail sales by major category (incl. VAT where applicable), by value and as % of total, 2013-2015 (est)
- Proportion of sales online by category
-
- Figure 20: Online sales as % of total category sales, 2013-15
- Review of major product categories
- Electrical goods
- Clothing and footwear
- Grocery
Innovation
-
- Shopping centres stay connected
- Social shopping
-
- Figure 21: Superdrug video wall, Cardiff
- Growth of the Transumer
-
- Figure 22: Doddle at Waterloo station
- The integrated shopping experience
- Utilising space out of town
- Intelligent superstores
The Consumer – What You Need to Know
-
- How they differ
- Online growing
- Local centres – the potential
- Online and in-store complement each other and will boost each other
Where They Shop
-
-
- Figure 23: Where people have shopped or visited in the last six months. April 2015
- Figure 24: Where people have shopped in the last six months, by age and socio-economic group, April 2015
- Families are attracted to retail parks
-
- Figure 25: Shopping location used, by number of children in the household, April 2015
- Shopping as a social event
- Older customers prefer superstores and local stores
-
- Figure 26: Shopping locations used, by age, April 2015
- Regional differences
-
- Figure 27: Shopping locations visited in the last six months, by region, April 2015
-
- Figure 28: Shopping location, by residential area, April 2015
- What they bought where
-
- Figure 29: Shopping location used, by product category purchased, April 2015
- Figure 30: Profile of who buys clothing or footwear where, by age and socio-economic group, April 2015
-
- Figure 31: Profile of who buys electricals where, by age and socio-economic group, April 2015
- Repertoire
-
- Figure 32: Number of different types of product bought, by retail location, April 2015
- Retail locations and leisure
-
- Figure 33: Services used at different shopping locations in the last six months, April 2015
- Retail Parks
-
- Figure 34: Profile of leisure users in retail parks, by age and socio-economic group, April 2015
- Local centres
-
- Figure 35: Profile of leisure users in local centres, by age and socio-economic group, April 2015
- Major shopping centres
-
- Figure 36: Profile of leisure users in major shopping centres, by age and socio-economic group, April 2015
- Number of leisure activities used
-
- Figure 37: Number of different leisure activities used, by location, April 2015
-
Retail Location Usage
-
-
- Figure 38: Which shopping locations are being used more or less compared with a year ago. April 2015
-
- Figure 39: Profile of those who have shopped more or less in each retail location, by age and socio-economic group, April 2015
-
Satisfaction of Shopping Locations
-
-
- Figure 40: Overall satisfaction with visits to the high street and retail parks shown as a percentage, April 2015
- Local centres
-
- Figure 41: Satisfaction with local centres, April 2015
- Retail parks
-
- Figure 42: Satisfaction with retail parks, April 2015
- Key driver analysis
- Methodology
- The challenge for high streets
-
- Figure 43: Key drivers of overall satisfaction with local town centre/high street or parade of shops visited most often, May 2015
- Figure 44: Overall satisfaction with local town centre/high street or parade of shops visited most often, May 2015
-
Attitudes towards Shopping
-
-
- Figure 45: Attitudes towards shopping, April 2015
- Profiles
-
- Figure 46: Profile of positive responses to attitudinal statements, by age and socio-economic group, April 2015
- Attitudes by where people shop and what they buy
- By where people shop
- By what they buy
-
- Figure 47: Attitudes towards shopping, by where people shop and what they buy, April 2015
-
Appendix – Data Sources and Abbreviations
-
- Definition
- Financial data
- Abbreviations
- Key driver analysis
- Interpretation of results
-
- Figure 48: Overall satisfaction with local town centre/high street or parade of shops visited most often, May 2015
-
- Figure 49: Satisfaction with local town centre/high street or parade of shops visited most often factors, May 2015
Back to top