What you need to know

Retail food stores have improved their freshly prepared, made-to-order foods and have become strong competitors to restaurants. As consumers are still concerned about spending, one way they can enjoy restaurant-quality foods is at retail food stores, which are offering high-quality, freshly made foods that are easy to grab and go. Further, as grocery stores become more sophisticated in their endeavors, in-store restaurants and foods will continue to eat away at foodservice market share.

Definition

This report will explore consumer attitudes and behaviors with respect to freshly prepared foods that are ready to go, in retail. These products include foods such as entrees, side dishes, soups, salads, appetizers and other dishes that compete directly against restaurant foods; this does not include frozen foods. The report will explore consumer motivations, attitudes, and reasons for purchase. It will show during which dayparts consumers purchase these freshly prepared foods both at retail, and at restaurants (for comparison), and how influences such as convenience, quality, health and food experience come into play.

Data sources

Consumer survey data

For the purposes of this report, Mintel commissioned exclusive consumer research through GMI to explore consumer attitudes and behaviors toward buying freshly prepared foods at retail, in comparison to restaurants. Mintel was responsible for the survey design, data analysis, and reporting. Fieldwork was conducted in February 2015 among a sample of 2,000 adults aged 18+ with access to the internet.

Mintel selects survey respondents by gender, age, household income, and region, so that they are proportionally representative of the US adult population using the internet. Mintel also slightly over-samples, relative to the population, respondents that are Hispanic or Black to ensure an adequate representation of these groups in our survey results and to allow for more precise parameter estimates from our reported findings. Please note that Mintel surveys are conducted online and in English only. Hispanics who are not online and/or do not speak English are not included in the survey results.

Consumer qualitative research

In addition to quantitative consumer research, Mintel also conducted an online discussion group among a demographically mixed group of adults aged 18+. This discussion group was asynchronous (ie not run in real time), functioning like a blog or bulletin board, with questions remaining posted for a predetermined period of time. This method allows participants to respond reflectively, at their leisure, or to log off to think about any issues raised, and return later to respond. Participants were recruited from GMI’s online consumer panel.

For this report, the online discussion panel ran in the month of March 2015, and all participants quoted had bought ready-made prepared meals (not frozen) from a supermarket or retailer, and/or bought foods from a restaurant. This report contains some of their written opinions, distributed throughout different sections. Only minor grammatical errors in their responses have been corrected.

While race and Hispanic origin are separate demographic characteristics, Mintel often compares them to each other. Please note that the responses for race (White, Black, Asian, Native American, or other race) will overlap those that also are Hispanic, because Hispanics can be of any race.

Abbreviations and terms

Abbreviations

The following is a list of abbreviations used in this report:

BLS Bureau of Labor Statistics
CPI Consumer Price Index
DPI Disposable Personal Income
FSR Full Service Restaurant
HH Household
QSR Quick Service Restaurant

Terms

The following terms are used in this report:

Chain Multiunit foodservice concepts operating under a single brand name, such as McDonald’s or Pizza Hut. A restaurant chain consists of two or more restaurants owned by one person or company. Typically all restaurants in a chain have similar décor and serve the same food.
Consumer unit Defined per the Bureau of Labor Statistics (BLS) as either: 1) All members of a particular household who are related by blood, marriage, adoption, or other legal arrangements; 2) A financially independent person living alone or sharing a household with others, or living as a roomer in a private home or lodging house, or residing in permanent living quarters in a hotel or motel; or 3) Two or more people living together who pool their incomes to make joint expenditure decisions. Financial independence is determined by the three major expense categories: housing, food, and other living expenses. To be considered financially independent, a respondent must be able to provide at least two of the three major expense categories.
Fast casual A hybrid segment of fast food and casual dining, combining the convenience of limited service with the ambience and quality of full service. Defining features include check averages of $6-9; décor that is more sophisticated than a quick-service restaurant (QSR); and food prepared to order, with customization of ingredients by patron being the norm.
Fast food Used interchangeably with QSR.
Foodservice All places that prepare food outside the home are included as part of the foodservice industry, including food operations in supermarkets, schools, hospitals, factories, and prisons. Restaurants make up the largest part of the foodservice industry.
Franchise In most franchise agreements, a restaurant owner grants another person or company the right to use the name of his/her restaurant. This right also includes the use of the original owner’s patented products, building designs, and trademarks. In return, the original owner receives a fee. In addition, the franchisee usually pays a percentage of the restaurant’s income to the original owner.
Full-service restaurant Establishments that provide table service. Food is ordered at the table and is paid for at the end of the meal. The segment comprises several subsegments, differentiated primarily by check size. These include family/midscale restaurants and casual dining restaurants.
Independent A single restaurant that is not part of a chain.
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Generations are discussed within this report, and they are defined as:

World War II The generation born in 1932 or before. In 2015, members of this generation are aged 83 or older.
Swing Generation The generation born between 1933 and 1945. In 2015, members of the Swing Generation are between the ages of 70 and 82.
Baby Boomers The generation born between 1946 and 1964. In 2015, Baby Boomers are between the ages of 51 and 69.
Generation X The generation born between 1965 and 1976. In 2015, Generation Xers are between the ages of 39 and 50.
Millennials* The generation born between 1977 and 1994. In 2015, Millennials are between the ages of 21 and 38.

*also known as Generation Y or Echo Boomers

** previously known as Post-Millennials, Matrix Generation

In order to provide an inflation-adjusted price value for markets, Mintel uses the CPI to deflate current prices. The CPI is defined as follows:

CPI The Consumer Price Index is a measure of the average change over time in the prices paid by urban consumers for a market basket of consumer goods and services.

The CPI and its components are typically used to adjust other economic series for price changes and to translate these series into inflation-free dollars. Examples of series adjusted by the CPI include retail sales, hourly and weekly earnings, and components of the national income and product accounts. In addition, and in Mintel reports, the CPI is used as a deflator of the value of the consumer’s dollar to find its purchasing power. The purchasing power of the consumer's dollar measures the change in the value to the consumer of goods and services that a dollar will buy at different dates.

The CPI is generally the best measure for adjusting payments to consumers when the intent is to allow consumers to purchase, at today’s prices, a market basket of goods and services equivalent to one that they could purchase in an earlier period. It is also the best measure to use to translate retail sales into real or inflation-free dollars.

Based on Bureau of Labor Statistics definition.
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