In the last ten years we have seen the opticians market concentrate into the hands of fewer but larger businesses, leaving three major chains and fewer smaller competitors. Market leader, Specsavers, has continued to add to its already high store numbers in the UK; Boots has absorbed Dollond & Aitchison and Vision Express has expanded by buying several regional chains. Meanwhile a smaller multiple, Optical Express, resorted to rationalisation of store numbers and corporate refinancing in order to remain afloat.

Although this knocks out several established retailers, competition remains fierce, especially as the supermarket chains have all expanded their in-store opticians presence. Tesco (run by Galaxy), Asda and Sainsbury’s (via an arrangement with Mee) have all added to their in-store opticians chains, with Tesco and Asda focussing on low prices.

In 2014 the market grew by 3.6% to reach £2.92 billion. Growth was helped by a stronger performance in contact lenses, some price increases and a tendency for opticians to prescribe more added-value spectacle lenses such as varifocals.

This report takes a look at optical goods and sunglasses. It examines consumer spending, looks at what consumers are buying and where. It takes a look at the uptake of special offers in the marketplace, as well as people’s attitudes to buying lenses specially designed for using with screen-based technology such as mobile phones and computers.

Definition

This report covers core goods and services sold through opticians including:

  • Eye tests

  • Prescription sunglasses

  • Spectacle frames and lenses (we use the term glasses and spectacles interchangeably)

  • Contact lenses (including aftercare)

  • Contact lens solutions through opticians, chemists and other outlets.

In addition, this report includes eyecare solutions, such as Optrex, eye baths and eye masks, which are used for the treatment of sore and tired eyes.

The report also looks at the market for non-prescription sunglasses including those sold by outlets other than opticians.

For the purposes of this report, retail opticians shops and optical practices refer to shops staffed by qualified opticians. There are three types of practitioner:

Optometrists or Ophthalmic Opticians (often abbreviated to OOs) are registered with the General Optical Council and specialise in sight testing and the prescribing and dispensing of spectacles and optical appliances. They are trained to recognise eye diseases and abnormalities which may require further medical intervention.

Ophthalmic Medical Practitioners (OMPs) are fully qualified doctors with a speciality in eyes and eyecare. They are registered with the General Medical Council and can test sight and prescribe spectacles and other appliances. They are also trained in the detection and treatment of eye diseases and abnormalities.

Dispensing Opticians (DOs) are qualified to dispense, fit and supply spectacles, but they require an additional certificate to fit contact lenses. Dispensing opticians with additional qualifications can become contact lens opticians. Contact lenses may also be fitted by qualified OMPs and Optometrists.

Excluded

The following products may be discussed in the consumer analysis and referenced within the report. However, they are excluded from market value sizes:

  • Eye creams and gels for the skin around the eyes

  • Prescription and over-the-counter eye drops for the treatment of allergies or eye infections

  • Accessories such as spectacle cases and contact lens containers

  • Spending on laser eye surgery

  • Hearing aids.

Value figures throughout this report are at retail selling prices unless otherwise stated. Market sizes at constant 2014 prices are calculated using Mintel’s chemist goods and personal services deflator.

In the light of new evidence from a variety of market sources the market size data have been restated and may not therefore be directly comparable with previous reports.

Crown copyright material is reproduced with the permission of the Controller of HMSO and the Queen’s Printer for Scotland.

Abbreviations

AMO Abbott Medical Optics
ABDO Association of British Dispensing Opticians
D&A Dollond & Aitchison
DO Dispensing Optician
GMI Global Market Insite
GOC General Optical Council
HMSO Her Majesty’s Stationery Office
MHRA Medicines and Healthcare Products Regulatory Agency
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