Table of Contents
Executive Summary
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- Spending and inflation
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- Figure 1: Italy: Consumer spending on all personal care as a % of all consumer spending, 2009-14
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- Figure 2: Italy: Consumer price inflation on beauty products and services, annual % change, 2012-Nov 2014
- Channels of distribution
- Sector size and forecast
- Leading retailers
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- Figure 3: Italy: Leading beauty specialists’ share of consumer spending on appliances for personal care; other appliances, articles and products for personal care, 2011-14
- Online
- The consumer – Where people shop
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- Figure 4: Italy: Any purchase of beauty products, by total and gender, November 2014
- Figure 5: Italy: Any purchase of beauty products, by types of stores, November 2014
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- Figure 6: Italy: Those that have purchased health and beauty goods online, by age, November 2014
- The consumer – Attitudes to social media and mobile shopping
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- Figure 7: Consumer attitudes to social media, Italy, November 2014
- Figure 8: Consumer attitudes to technology, Italy, November 2014
- What we think
Issues and Insights
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- The impact of discounters
- The facts
- The implications
- Will a lack of online presence hurt the market leaders?
- The facts
- The implications
Spending and Inflation
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- Key points
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- Figure 9: Italy: Consumer spending on personal care (incl. VAT), 2009-14
- Product market breakdown
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- Figure 10: Italy: Main beauty and personal care markets, incl. VAT, 2009-13
- Figure 11: Italy: Main beauty and personal care markets, forecasts, incl. VAT, 2014-17
- Inflation
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- Figure 12: Italy: Consumer price inflation on beauty products and services: Annual % change, 2010-Nov 2014
Channels of Distribution
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- Key points
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- Figure 13: Italy: Channels of distribution for personal care products, 2011-13
Sector Size and Forecast
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- Key points
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- Figure 14: Italy: Health and beauty retailers sales, excl VAT, 2009-14
- Prospects
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- Figure 15: Italy: Health and beauty retailers sales, forecasts, excl VAT, 2014-19
The Retailers – Financials and Outlets
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- Key points
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- Figure 16: Italy: Leading beauty specialists’ net sales, 2011-14
- Figure 17: Italy: Leading beauty specialists’ outlet numbers, 2011-14
- Figure 18: Italy: Leading beauty specialists’ sales per outlet, 2011-14
The Retailers – Market Shares
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- Figure 19: Italy: Leading beauty specialists’ share of consumer spending on appliances for personal care; other appliances, articles and products for personal care, 2011-14
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Online
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- Key points
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- Figure 20: Italy: Online buyers in last 3 months in key sectors, 2005-14
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- Figure 21: Italy: Beauty retailers: Transactional websites, December 2014
- Figure 22: Beauty specialists websites’ Italian visitor numbers, ranked by total unique visitors, September 2014.
The Consumer – Where People Shop
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- Key points
- What we asked
- Where they shop
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- Figure 23: Italy: Any purchase of beauty products, by type of store, November 2014
- Online v in-store
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- Figure 24: Italy: Where consumers bought beauty products, in-store and online, November 2014
- Customer profiles
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- Figure 25: Italy: Profile of beauty product consumers of particular stores, by age and affluence, November 2014
The Consumer – Attitudes to Mobile Shopping and Social Media
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- Key points
- What we asked
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- Figure 26: Italy: Consumer attitudes to social media, November 2014
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- Figure 27: Italy: Consumer attitude to technology, November 2014
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- Figure 28: Italy: Profile of holders of attitudes, by age and affluence, November 2014
Acqua e Sapone
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- What we think
- Market leader in Italy
- Fragmented trading environment
- Still no online presence
- Company background
- Company performance
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- Figure 29: Acqua e Sapone: Group sales performance, 2010-14
- Figure 30: Acqua e Sapone: Estimated outlet data, 2010-14
- Retail offering
A. S. Watson (Europe)
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- What we think
- A strong business, in the main
- Marionnaud the weakest link
- Company background
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- Figure 31: A. S. Watson: European health and beauty operations, 2014
- Rossmann joint venture
- Company performance
- Western Europe
- Eastern Europe
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- Figure 32: A. S. Watson (Europe): Group financial performance (excluding Marionnaud), 2012-14
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- Figure 33: A. S. Watson (Europe): Group financial performance, 2010-12 (including Marionnaud)
- Interim results 2014
- Sales by chain
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- Figure 34: A. S. Watson (Europe), Main retail chains, Sales (excl. VAT), 2009-14
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- Figure 35: Marionnaud: Estimated sales, 2009-14
- Figure 36: A. S. Watson (Europe): Outlet data, 2009-14
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- Figure 37: A. S. Watson (Europe): Main retail chains: Outlet data, by country (part estimated), 2009-14
- Figure 38: Marionnaud: Outlet data, 2009-14
- Retail offering
- Superdrug
- The Perfume Shop
- Savers
The Body Shop
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- What we think
- Store refits update its image
- Values remain at its core
- Better off alone?
- Company background
- Company performance
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- Figure 39: The Body Shop: Like-for-like retail sales growth, 2011-14
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- Figure 40: The Body Shop: Group financial performance, 2009-14
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- Figure 41: The Body Shop: Estimated UK sales performance, 2009-13
- Figure 42: The Body Shop: Outlet data, 2009-14
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- Figure 43: The Body Shop: Outlet breakdown, 2009-13
- Retail offering
Douglas Group
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- What we think
- A year of change
- Hello…
- …and goodbye
- Young and beautiful
- Company background: Douglas
- Company background: Nocibé
- Company performance
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- Figure 44: Douglas Group: Group financial performance, 2010-14
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- Figure 45: Douglas Group: Outlet data, 2010-14
- Figure 46: Douglas: European outlet data, 2014
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- Figure 47: Nocibé: Group financial performance and outlet data, 2010-14
- Retail offering: Douglas
- Retail offering: Nocibé
Lush Retail
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- What we think
- Steady good growth
- A loyal following
- Website revamp
- Company background
- Company performance
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- Figure 48: Lush Retail Ltd: Group financial performance, 2008/9-2013/14
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- Figure 49: Lush Retail Ltd: Outlet data, 2008/9-2013/14
- Retail offering
Sephora
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- What we think
- Transforming the beauty store shopping experience
- 100 new stores per year
- Capitalising on user-generated content to drive sales
- Challenging the beauty giants with its own-branded range of designer tie-ins
- Company background
- Company performance
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- Figure 50: LVMH Selective Retail: Financial performance, 2009-14
- Retail offering
Yves Rocher Groupe
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- What we think
- Purity and efficacy USP
- Targeting regions where the middle classes are growing more affluent
- Airport distribution channel
- Company background
- Company performance
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- Figure 51: Yves Rocher Groupe: Estimated group financial performance, 2011-14
- Figure 52: Yves Rocher Groupe: Outlet data, 2010-14
- Retail offering
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