“The level of influence that ethical considerations have over consumer selection of financial services products and services is minimal, however, this is beginning to change. Younger consumers are more willing to pay extra for products provided by socially responsible companies. Incumbent providers need to pay attention to this gradual shift or risk being outcompeted by new entrants providing alternative, more ethical options to traditional products and services.”
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The Market – What You Need to Know
Putting Financial Services in an Ethical Context
Green, Ethical and Socially Responsible Issues in Financial Services
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – What You Need to Know
The Ethical Consumer – Socially Responsible Activities
Socially Responsible Companies
Consumer Trust in the Behaviour of Financial Services Companies
Consumer Attitudes towards Green and Ethical Financial Products
Consumer Attitudes towards Transparency
The Role of Financial Services Firms in Society
The Social Responsibilities of Financial Services Firms
Challenger Companies and Social Responsibility
31st May 2017
“Triodos is entering the current account market with a strong ethical message, but its lack of features will make it difficult to gain mass-market traction.” 
28th February 2017
“Consumers with an impairment that affects their ability to fully understand written English are more likely to lack the confidence to arrange products themselves, missing out on the convenience that digital developments can offer. Signly offers a way for deaf customers to harness the benefits of recent developments without ...
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Creating a more inclusive economy
