Current Accounts - UK - July 2015
Current Accounts - UK - July 2015

“The current account market has always been labelled as being notoriously ‘sticky’. The launch of the CASS had as a primary goal the removing the barriers to switching and boosting competition. Even though the market has heated up with deals to lure switchers, activity remains split somewhat equally among switchers and non-switchers. Even dissatisfied customers fail to switch providers, revealing the prevailing power of customer inertia in the face of ...

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Overview

Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Executive Summary
Issues and Insights

Market

Market

Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.

The Market – What You Need to Know
Market Size
Economic Environment and Market Conditions
Channels to Market

Consumer

Consumer

Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.

The Consumer – What You Need to Know
Current Account Ownership
Ownership by Type of Current Account
Influential Factors when Choosing a Current Account
Attitudes towards Paid-for Packaged Current Accounts
Satisfaction with Current Account Providers
Current Account Switching Activity
Awareness and Use of the CASS
Satisfaction with CASS
Attitudes towards Current Account Comparison Tools

Brand/Company

Brand/Company

Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.

Key Players – What You Need to Know
Market Share
Advertising Spend
Competitive Strategies – Product Development
Competitive Strategies – Non-traditional Entrants and Channel Evolution
Brand Research