Financial Services: Consumers and New Technology - UK - August 2011
Financial Services: Consumers and New Technology  - UK - August 2011

“The sophistication of mobile banking software now rivals that of online banking via a PC. In addition to checking balances certain providers have developed apps, and mobile websites, which allow transactions between accounts. Despite this, Mintel research suggests that most consumers will primarily use mobile banking to carry out basic tasks, such as checking their balance. More complicated tasks, such as setting up direct-debits, will continue to be carried out ...

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Overview

Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Introduction
Executive Summary
Future Opportunities

Market

Market

Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.

Issues in the Market

Consumer

Consumer

Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.

Technology Ownership
Online Banking
Attitudes and Behaviour towards Online Banking
Buying Financial Products Online
Contactless Card Ownership and Usage
Attitudes towards Contactless Cards
Mobile Banking Usage
Attitudes towards Mobile Banking
Consumer Interest in Mobile Payments
New Media and Financial Services
Identifying the Early Adopters

Data

Data

Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

Appendix – Technology Ownership
Appendix – Online Banking
Appendix – Attitudes and Behaviour towards Online Banking
Appendix – Buying Financial Products Online
Appendix – Contactless Card Ownership and Usage
Appendix – Attitudes towards Contactless Cards
Appendix – Mobile Banking Usage
Appendix – Attitudes towards Mobile Banking
Appendix – Consumer Interest in Mobile Payments
Appendix – New Media and Financial Services
Appendix – Identifying the Early Adopters