2022
9
UK Serviced Offices Market Report 2022
2022-11-11T03:04:47+00:00
OX1102593
1495
157378
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Report
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“Hybrid working policies are the primary driver for increased flexible workspace demand. Economic uncertainty and inflationary pressure also generate demand for serviced offices as companies prioritise cost-effectiveness and agility.Serviced office…

UK Serviced Offices Market Report 2022

£ 1,495 (Excl.Tax)

Description

The UK Serviced Offices Market Report identifies the opportunities and challenges arising from the new work practices adopted post-pandemic, competitive strategies by key players and future developments in the serviced office market. This report covers the UK serviced office market size, market forecast, market segmentation and serviced office market trends.  

 

Current Landscape of the Serviced Office Market

Despite challenging market conditions, the serviced office market has continued to see an increase in supply over the last three years. In 2022, the number of serviced offices rose by an estimated 5% to 4,081. Recent growth is partly driven by operators expanding in regional towns, cities and suburban markets in response to a move to hybrid work models, growing demand to work close to home and more companies establishing regional hubs.

Serviced Office Market Size and Serviced Office Market Trends

Operators in the serviced office market need to focus on providing quality, sustainable and amenity-rich spaces. Businesses increasingly want a high-quality space where they are proud to bring clients and staff. Consolidation will likely accelerate as larger operators in the serviced office market look for attractive M&A opportunities. Some operators may seek partnerships in a bid to offer their clients access to a wider network.

  • Serviced offices market size: In 2027, the number of serviced offices is forecast to reach 6,218, representing cumulative growth of 52% compared with 2022.
  • During the first half of 2022, an average of 4.2 million people were self-employed, equivalent to 13% of all people employed.

 

Future Serviced Office Market Trends

The flexible serviced office market enables companies to test, measure and adapt their portfolios to achieve the right balance for their business. Flexible offices also offer adaptability in times of economic uncertainty as they present a low-commitment, low-risk way to lease offices.

Mintel identifies that the focus for the serviced office market will likely continue to be on amenity-rich spaces, collaborative environments, personalisation,  and smarter, sustainable technology. Occupiers will only pay premium rents for spaces with notable sustainability focused building certifications.

To discover more about the UK Serviced Offices Market Report 2022, read our UK Commercial Property Market Report 2021, or take a look at our Professional and Office Market Research Reports.

 

Quickly Understand

  • How the serviced office market is emerging from the COVID-19 crisis; the opportunities and challenges arising from the new work practices adopted post-pandemic.
  • Market drivers that shape the development of the serviced office market.
  • Competitive strategies by key players.
  • How the serviced office market is expected to develop over the next five years.
  • Explores serviced office market size and serviced office market trends.

 

Covered in this Report

Brands:  IWG, Bizspace, WeWork, Bruntwood, The Office Group, Landmark Space, The Argyll Club, Citibase, Orega, Lenta, Fora, Tesco, Newflex, Huckletree.

 

Expert Analysis from a Specialist in the B2B Market

This report, written by Claudia Preedy, a leading analyst in the B2B sector, delivers in-depth commentary and analysis to highlight current trends in the UK serviced office market and add expert context to the numbers.

Hybrid working policies are the primary driver for increased flexible workspace demand. Economic uncertainty and inflationary pressure also generate demand for serviced offices as companies prioritise cost-effectiveness and agility.
Serviced office providers need to focus on providing quality and amenity-rich spaces as businesses increasingly want a high-quality space where they are proud to bring clients and staff. Operators must be agile to match evolving business needs and adapt to challenges to remain relevant and gain a competitive edge.”

Claudia Preedy
B2B Senior Analyst

Table of Contents

  1. Overview

    • Key issues covered in this report
    • Market context
    • Covered in this Report
  2. Executive Summary

    • The five-year outlook for UK serviced offices
      • Figure 1: Serviced offices’ outlook, 2022-27
    • The market
    • Serviced office supply continues to grow as providers scale their offering
      • Figure 2: UK market for serviced offices, 2017-22
    • London market rebounds and regional demand on the rise
    • Focus on collaboration, amenities and adaptability of space
    • Larger companies are turning to flex space
    • UK serviced office market set for continued growth
      • Figure 3: Forecast number of UK serviced offices, 2023-27
    • Companies and brands
    • IWG remains the largest operator in the UK
      • Figure 4: UK serviced office providers, by number of locations, 2022
  3. Issues and Insights

    • More traditional landlords are diversifying into flexible office sector
    • Market consolidation and partnerships
    • Occupiers prioritise quality and amenity-rich spaces
  4. Market Size

    • Overview
    • London market rebounds and regional demand on the rise
    • Focus on collaboration, amenities and adaptability of space
    • The customer
    • Larger companies are turning to flex space
    • The supplier
    • Traditional landlords move into flexible workspace sector
    • Serviced office supply continues to grow as providers scale their offering
      • Figure 5: UK market for serviced offices, 2018-22
      • Figure 6: UK market for serviced offices, 2017-22
    • Desk prices recover to above pre-COVID-19 levels
      • Figure 7: Average cost of renting serviced office space (private and coworking) in key UK cities, 2022
  5. Market Forecast

    • The five-year outlook for UK serviced offices
      • Figure 8: Serviced offices’ outlook, 2022-27
    • Serviced office market set for continued growth
      • Figure 9: Forecast number of UK serviced offices, 2023-27
      • Figure 10: Forecast number of UK serviced offices, 2023-27
    • Learnings from the last recession
      • Figure 11: Industry performance following the last recession, 2008-16 (£ million)
    • Forecast methodology
  6. Market Trends

    • Occupiers prioritise quality and amenity-rich spaces
    • Bruntwood’s Pioneer buildings
    • Huckletree’s Futures Lab
    • The Exchange – the incubator and innovation workspace run by Newflex
    • Increased demand for out-of-town locations as workers look to reduce commute
    • Operators offer more flexible products to meet variable needs of businesses
  7. Market Drivers

    • Overview
    • Economic factors
    • UK economy is slowing amid surging inflation
      • Figure 12: Annual GDP growth rate, 2007-21 (annual % change)
    • GDP outlook
    • COVID-19, economic uncertainty and cost pressures escalate trend towards shorter and more flexible lease structures
    • One in five workers are now hybrid
    • Pandemic has set growth trend in self-employment into reverse
      • Figure 13: Self-employed workers in the UK, 2012-22
    • Freelancers also on a downward trend
    • But business start-ups remain resilient
    • UK tech start-up sector continues to grow at pace
    • Pandemic also presented significant challenges to start-ups
      • Figure 14: Number of newly incorporated companies in the UK, 2019-22
      • Figure 15: Number of newly incorporated companies in the UK, 2016-22
      • Figure 16: Business start-ups in the UK, by sector, 2022
      • Figure 17: Business start-ups in the UK, by region, 2022
    • SMEs account for over 99% of UK private businesses
      • Figure 18: SME businesses in the UK, by number of employees and turnover, 2021
      • Figure 19: Number of SMEs, by region, 2021
    • A more dispersed workforce and cost-saving factors drive regional expansion of operators
    • Providers must cater for a fully diverse workforce
    • Growing focus on ESG
  8. Industry Structure

    • Industry development
    • Types of flexible workspace providers
    • IWG remains largest player
      • Figure 20: Key players in UK serviced office market, by number of locations, 2022
      • Figure 21: UK serviced office providers, by number of locations, 2022
    • Emergence of specialists and niche players
    • Consolidation and acquisition activity
    • More traditional landlords are diversifying into flexible office sector
  9. Competitive Strategies

    • IWG opts for capital-light franchising strategy to accelerate growth and build scale
    • Bruntwood Works’ Pioneer programme aims to build the offices of the future by focusing on wellbeing, sustainability, technology, biophilia, amenity and art
    • WeWork forms alliances to grow its flex office platform and enhance its offering
  10. Company Profiles

    • BizSpace
    • Company strategy
    • Financial performance
      • Figure 22: Financial analysis of BizSpace, 2016-20
    • Bruntwood
    • Company strategy
    • Financial performance
      • Figure 23: Financial analysis of Bruntwood, 2017-21 (£ million)
    • Citibase (NewFlex Leases)
    • Acquisition by Newable
    • Company strategy
    • New Citibase Local initiative launched as part of COVID-19 response
    • NewFlex Leases
    • Financial performance
      • Figure 24: Financial analysis of NewFlex Leases, 2017-21
    • Landmark Space
    • Financial performance
      • Figure 25: Financial analysis of Landmark Space, 2017-21
    • IWG/Regus
    • IWG opts for capital-light franchising strategy to accelerate growth and build scale
    • IWG merges digital assets with The Instant Group
    • Financial performance
      • Figure 26: Financial analysis of IWG plc, 2017-21, (£million)
      • Figure 27: Segmental turnover analysis, by region, 2020-21
      • Figure 28: Number of centres, by region, 2021
    • The Office Group
    • Merger with Fora
    • Financial performance
      • Figure 29: Financial analysis of Cheetah Holdco, 2017-21 (£million)
  11. Appendix – Data Sources, Abbreviations and Supporting Information

    • Abbreviations
    • Methodology
  12. Further Sources and Contacts

    • Trade associations
    • Flexible Space Association (formerly Business Centre Association)
    • Trade magazines
    • Commercial Property Monthly
    • Estates Gazette
    • Property Week

About the report

This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Market

Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

Consumer

Mintel’s proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

Brand/Company

Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

Data

Market reports provide appendices of data to support the research and insight produced. Our databooks* are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

*databooks not available with UK B2B Industry reports.

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