Consumers and Financial Advice - UK - March 2021
Consumers and Financial Advice - UK - March 2021

“The coronavirus pandemic has accelerated the technological evolution of the UK advice market. As this digital shift continues to gather momentum, advisers are benefiting from more efficient and regular contact with clients. Additionally, new opportunities are emerging to attract new audiences, including those traditionally under-served or hard to reach, through the development of online and automated services.”

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Overview

Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Executive Summary
Issues and Insights

Market

Market

Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.

The Market – Key Takeaways
Size of the Intermediary Market
Market Segmentation
Market Drivers
Regulatory Context

Consumer

Consumer

Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.

The Consumer – Key Takeaways
Impact of COVID-19 on Consumer Behaviour
What Consumers Seek Financial Advice About
When Last Sought Advice and Method of Payment
Attitudes and Behaviours of Advice Takers
Identifying Advice Needs
Advice Triggers
Willingness to Pay for Advice
Financial Capability and Advice Needs
Attitudes towards Online Financial Advisers

Brand/Company

Brand/Company

Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.

Companies and Brands – Key Takeaways
Competitive Environment
Launch Activity and Innovation

Data

Data

Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

Appendix – Data Sources and Abbreviations