State of Retail & eCommerce: Impact of COVID-19 One Year Later - US - 2021
State of Retail & eCommerce: Impact of COVID-19 One Year Later - US - 2021

“Most signs are pointing to the worst of the pandemic being in the past, with pent-up demand for normalcy and renewed optimism poised to drive the industry forward. More than a year after the onset of COVID-19, the retail industry has emerged to be in a place of strength. New protocols, services and shopping opportunities have already emerged, and much more innovation and technology will continue to shape the landscape ...

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Overview

Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Executive Summary

Market

Market

Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

The Market – Key Takeaways
COVID-19 Pandemic Overview
Market Impact on Retail and eCommerce
Market Size and Forecast
COVID-19 Scenario Performance

Consumer

Consumer

Mintel's proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

The Consumer – Key Takeaways
Overall Consumer Mindset
Channel Shifting
Shopping Method by Category
Retailers Shopped
Shopping at Malls
Retailer Drivers
Meaning of Value
Preferred Types of Promotions
Usage of and Interest in Emerging Technologies

Brand/Company

Brand/Company

Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

Companies and Brands – Key Takeaways
Retail Winners and Losers
Market Opportunities

Data

Data

Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

Appendix – Data Sources and Abbreviations
Appendix – The Market
Appendix – COVID-19 Scenario Performance Methodology and Assumptions
Appendix – The Consumer