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Retail Advertising - UK - September 2003

Contents

Introduction and Abbreviations

Definitions

NS data

Nielsen Media Research

Consumer research

Socio-economic group
Lifestage and Special Groups

ACORN

Trade research

Abbreviations

Executive Summary

Retailers growing in importance as clients to the advertising industry

Retail sales growing faster than retailer adspend

Adspend growth erratic in review period

Opticians and furniture retailers have the highest A:S ratios

Furniture retailers the highest-spending category

Press losing ground to TV and outdoor

Retail advertisers spend differently

Direct mail a growing factor

Big spenders keep on spending

Factors affecting consumer awareness of and exposure to advertising

TV has universal reach…

…increased numbers of multichannel households leading to fragmentation

Press advertising under pressure because readership of national newspapers in decline…

…and retailers’ house magazines have wider reach than consumer titles

Radio, cinema and outdoor each have claims for greater share of spend

Consumers indicate possibility of growing cynicism about advertising

Consumer recall of food retailers’ advertising

Consumer recall of non-food retailers’ advertising

Consumer attitudes towards advertising

Issues in retail advertising

Trends in retailer adspend likely to be static but outlook very mixed

Effectiveness of spend is critical in choice of media

Issues in direct mail and use of loyalty card information

Take-up of new media

Issues in style and content of advertising

Most-admired retailer campaigns

Least-admired campaigns

Future and conclusions

Consumer pull or retailer push?

In adversity: advertise

But high adspend can lead to commercial success

Effectiveness of advertising is of paramount importance

Advertising a powerful influence on consumers…

…but there is a danger of contributing to cynicism of advertising

Are award-winning campaigns effective?

Is targeting as effective as it could be?

Below-the-line communications increasing in importance…

…likely to be adverse impact on above-the-line

Prospects for 2003

Advertising Expenditure Trends

Total advertising expenditure by all advertisers, 1998-2002
Total advertising expenditure by all retail advertisers, 1998-2002
Total advertising expenditure by all retail traders, 1998-2002
Summary of main media advertising, by product category, at rate card cost, 1998-2002

Telecommunications and computing

Advertising expenditure by telecommunications companies and computer companies, 1998-2002

Retail advertising expenditure and retail sales

Total retail sales, 1998-2002
Advertising expenditure to total retail sales, 1998-2002
Advertising expenditure to total retail sales, by sector, 1998-2002

Retail sector analyses – summary trends

Summary of advertising expenditure, by sector, 1998-2002
Summary of advertising expenditure, by sector, 1998-2002

Use of media

Use of media by retail and all advertisers, 1998 and 2002
Advertising expenditure, by type of media, 1998 and 2002
Retailer spend as a proportion of total expenditure, by type of media, 1998 and 2002

Direct mail

Direct mail expenditure, by selected retail categories, 1999-2002

Top 25 retail advertisers

Top 25 retail advertisers, by expenditure, 2000-02
Top 25 retail advertisers relative to total expenditure, 2000-02

Top ten retail creative agencies

Top ten retail creative advertising agencies, 2002
Top 25 retail advertisers, by agency, 2002

Conclusions and implications

Annual increase in retail sales and retailer advertising expenditure, 1998-2002

Furniture and Furnishings Retailers

Trends in advertising spend

Furniture and furnishings retailers, advertising expenditure, 1998-2002

Trends in sector sales

Furniture and furnishings retailers, retail sales, 1998-2002

Advertising to sales ratio

Furniture and furnishings retailers, advertising to sales ratio, 1998-2002

Use of media

Furniture and furnishings retailers, advertising expenditure, by media, 1998-2002

Direct mail

Furniture retailers expenditure on direct mail, 1999-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

DFS

DFS sales and advertising expenditure, 1998-2002
DFS advertising expenditure, by media, 1998-2002

MFI

MFI sales and advertising expenditure, 1998-2002
MFI advertising expenditure, by media, 1998-2002

Courts

Courts sales and advertising expenditure, 1998-2002
Courts advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Supermarkets and Grocers

Trends in advertising expenditure

Supermarket and grocery chains, advertising expenditure, 1998-2002

Trends in sector sales

Non-specialist food retailers, retail sales, 1998-2002

Advertising to sales ratio

Supermarket and grocery chains, advertising to sales ratio, 1998-2002

Use of media

Supermarket and grocery chains advertising expenditure, by media, 1998-2002

Direct mail

Supermarkets and grocery chains expenditure on direct mail, 1999-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Sainsbury’s

J Sainsbury sales and advertising expenditure, 1998-2002
Sainsbury’s advertising expenditure, by media, 1998-2002

Tesco

Tesco sales and advertising expenditure, 1998-2002
Tesco advertising expenditure, by media, 1998-2002

Asda

Asda sales and advertising expenditure, 1998-2002
Asda advertising expenditure, by media, 1998-2002

Iceland

Iceland sales and advertising expenditure, 1998-2002
Iceland advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Department and Variety Stores

Trends in advertising spend

Department and variety stores advertising expenditure, 1998-2002

Trends in sector sales

Non-specialist non-food retailers, retail sales, 1998-2002

Advertising to sales ratio

Department and variety stores, advertising to sales ratio, 1998-2002

Use of media

Department and variety stores, advertising expenditure, by media, 1998-2002

Direct mail

Department and variety stores expenditure on direct mail, 1999-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Woolworths

Woolworths sales and advertising expenditure, 1998-2002
Woolworths advertising expenditure, by media, 1998-2002

Marks & Spencer

Marks & Spencer sales and advertising expenditure, 1998-2002
Marks & Spencer advertising expenditure, by media, 1998-2002

Argos

Argos sales and advertising expenditure, 1998-2002
Argos advertising expenditure, by media, 1998-2002

Debenhams

Debenhams sales and advertising expenditure, 1998-2002
Debenhams advertising expenditure, by media, 1998-2002

Co-op

Co-op advertising expenditure, by media, 1998-2002

House of Fraser

House of Fraser sales and advertising expenditure, 1998-2002
House of Fraser advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

DIY Stores

Trends in advertising spend

DIY stores advertising expenditure, 1998-2002

Trends in sector sales

DIY stores, retail sales, 1998-2002

Advertising to sales ratio

DIY stores, advertising to sales ratio, 1998-2002

Use of media

DIY stores advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

B&Q

B&Q sales and advertising expenditure, 1998-2002
B&Q advertising expenditure, by media, 1998-2002

Homebase

Homebase sales and advertising expenditure, 1998-2002
Homebase advertising expenditure, by media, 1998-2002

Focus DIY

Focus DIY advertising expenditure, by media, 1998-2002

Magnet

Magnet advertising expenditure, by media, 1998-2002

Wickes

Wickes advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Electrical Goods Retailers

Trends in advertising spend

Electrical goods retailers, advertising expenditure, 1998-2002

Trends in sector sales

Electrical goods retailers, retail sales, 1998-2002

Advertising to sales ratio

Electrical goods retailers, advertising to sales ratio, 1998-2002

Use of media

Electrical goods retailers, advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Currys

Currys sales and advertising expenditure, 1998-2002
Currys advertising expenditure, by media, 1998-2002

Comet

Comet sales and advertising expenditure, 1998-2002
Comet advertising expenditure, by media, 1998-2002

Dixons

Dixons sales and advertising expenditure, 1998-2002
Dixons advertising expenditure, by media, 1998-2002

Powerhouse

Powerhouse sales and advertising expenditure, 1998-2002
Powerhouse advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Chemists and Drugstores

Trends in advertising spend

Chemists and drugstores advertising expenditure, 1998-2002
Chemists and drugstores (excluding Boots) advertising expenditure, 1998-2002

Trends in sector sales

Chemists and drugstores, retail sales, 1998-2002

Advertising to sales ratio

Chemists and drugstores, advertising to sales ratio, 1998-2002

Use of media

Chemists and drugstores advertising expenditure, by media, 1998-2002
Chemists and drugstores (excluding Boots) advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Boots

Boots sales and advertising expenditure, 1998-2002
Boots advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Clothing and Footwear Retailers

Trends in advertising spend

Clothing and footwear retailers, advertising expenditure, 1998-2002

Trends in sector sales

Clothing and footwear retailers, retail sales, 1998-2002

Advertising to sales ratio

Clothing and footwear retailers, advertising to sales ratio, 1998-2002

Use of media

Clothing and footwear retailers, advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Gap

Gap advertising expenditure, by media, 1998-2002

Hennes

Hennes sales and advertising expenditure, 1998-2002
Hennes advertising expenditure, by media, 1998-2002

French Connection

French Connection sales and advertising expenditure, 1998-2002
French Connection advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Opticians

Trends in advertising spend

Opticians advertising expenditure, 1998-2002

Trends in sector sales

Consumer expenditure on optical products, 1998-2002

Advertising to sales ratio

Opticians advertising to expenditure ratio*, 1998-2002

Use of media

Opticians advertising expenditure, by media, 1998-2002

Direct mail

Opticians expenditure on direct mail, 1999-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Specsavers

Specsavers sales and advertising expenditure, 1998-2002
Specsavers advertising expenditure, by media, 1998-2002

Vision Express

Vision Express sales and advertising expenditure, 1998-2002
Vision Express advertising expenditure, by media, 1998-2002

Boots Opticians

Boots Opticians sales and advertising expenditure, 1998-2002
Boots Opticians advertising expenditure, by media, 1998-2002
Other leading advertisers

Conclusions and implications

Music and Video Stores

Trends in advertising spend

Music and video stores advertising expenditure, 1998-2002

Trends in sector expenditure

Consumer expenditure on music and video in-home entertainment products, 1998-2002

Advertising to expenditure ratio

Music and video stores, advertising to expenditure ratio*, 1998-2002

Use of media

Music and video stores advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

HMV

HMV sales and advertising expenditure, 1998-2002
HMV advertising expenditure, by media, 1998-2002

Virgin

Virgin advertising expenditure, by media, 1998-2002

Blockbuster

Blockbuster sales and advertising expenditure, 1998-2002
Blockbuster advertising expenditure, by media, 1998-2002

MVC

MVC sales and advertising expenditure, 1998-2002
MVC advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Shopping Centres

Trends in advertising spend

Shopping centres advertising expenditure, 1998-2002

Space under management

Growth of shopping centres, 1998-2002

Use of media

Shopping centres advertising expenditure, by media, 1998-2002

Share of expenditure by location

Share of sector advertising spend, by leading locations, 1998-2002

Conclusions and implications

Booksellers and Stationers

Trends in advertising spend

Booksellers and stationers, advertising expenditure, 1998-2002

Trends in sector sales

Booksellers and stationers, retail sales, 1998-2002

Advertising to sales ratio

Booksellers and stationers, advertising to sales ratio, 1998-2002

Use of media

Booksellers and stationers, advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

WH Smith

WH Smith sales and advertising expenditure, 1998-2002
WH Smith advertising expenditure, by media, 1998-2002

Waterstone’s

Waterstone’s sales and advertising expenditure, 1998-2002
Waterstone’s advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Sports and Leisure

Trends in advertising spend

Sports and leisure retailers, advertising expenditure, 1998-2002

Trends in sector expenditure

Consumer expenditure on sports goods, 1998-2002

Advertising to expenditure ratio

Sports and leisure goods, advertising to expenditure ratio*, 1998-2002

Use of media

Sports and leisure advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

JJB Sports

JJB Sports sales and advertising expenditure, 1998-2002
JJB Sports advertising expenditure, by media, 1998-2002

JD Sports

JD Sports sales and advertising expenditure, 1998-2002
JD Sports advertising expenditure, by media, 1998-2002
First Sport advertising expenditure, by media, 1998-2002

Allsport

Allsport sales and advertising expenditure, 1998-2002
Allsport advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Jewellers

Trends in advertising spend

Jewellers advertising expenditure, 1998-2002

Trends in consumer expenditure

Consumer expenditure on jewellery products, 1998-2002

Advertising to expenditure ratio

Jewellers, advertising to expenditure ratio*, 1998-2002

Use of media

Jewellers advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Signet Group

Signet sales and advertising expenditure, 1998-2002
H Samuel advertising expenditure, by media, 1998-2002
Ernest Jones advertising expenditure, by media, 1998-2002

Other leading retailers

Conclusions and implications

Toy Retailers

Trends in advertising spend

Toy retailers advertising expenditure, 1998-2002

Trends in sector sales

Consumer expenditure on toys and games, 1998-2002

Advertising to expenditure ratio

Toys and games advertising to expenditure ratio*, 1998-2002

Use of media

Toy retailers advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Toys ‘R’ Us

Toys ‘R’ Us sales and advertising expenditure, 1998-2002
Toys ‘R’ Us advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Garden Centres

Trends in advertising spend

Garden centres advertising expenditure, 1998-2002

Trends in sector sales

Consumer expenditure on garden products, 1998-2002

Advertising to expenditure ratio

Garden centres advertising to expenditure ratio*, 1998-2002

Use of media

Garden centres advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

Wyevale

Wyevale sales and advertising expenditure, 1998-2002
Wyevale advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Off-licences

Trends in advertising spend

Off-licences advertising expenditure, 1998-2002

Trends in sector sales

Off-licences, retail sales, 1998-2002

Advertising to sales ratio

Off-licences advertising to sales ratio, 1998-2002

Use of media

Off-licences advertising expenditure, by media, 1998-2002

Share of expenditure by retailer

Share of sector advertising spend, by leading retailers, 1998-2002

First Quench

First Quench sales and advertising expenditure, 1998-2002
First Quench advertising expenditure, by media, 1998-2002

Other leading advertisers

Conclusions and implications

Factors Affecting Consumer Awareness of and Exposure to Advertising

Commercial TV viewing habits

Trends in penetration of TV and video ownership, 1998-2002
TV viewing habits, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
‘Fast forward through the adverts when watching videos’, by gender, 1998-2002

Access to new television channels

Trends in penetration of DTH satellite TV, 1998-2002
Characteristics of those with access to satellite or cable TV, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Weekly satellite and cable TV watching, 2002

Use of print media – newspapers

National newspapers, copies sold per annum, 1996-2001
Characteristics of those reading newspapers, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003

Use of print media – consumer magazines

Women’s magazine readership, 1998-2002
Women’s magazine readership, by demographic sub-group and lifestage, 2002
Purchasing patterns for men’s magazines, 1998-2002

Awareness of adverts in print media

‘Rarely notice adverts in newspapers and magazines’, by gender, 1998-2002
‘Always look in local paper when bargain-hunting’, by gender, 1998-2002

Radio listening habits

Commercial radio reach and hours listened, 1996 and 2001
‘Often notice advertisements on radio’, by gender, 1998-2002

Cinema-going

Trends in cinema-going, 1998-2002

The great outdoors

Numbers of poster sites, 1998 and 2002
‘Often notice poster adverts’, by gender, 2000 and 2002

General attitudes towards advertising

Men

Attitudes towards advertising – men, 2002

Women

Attitudes towards advertising – women, 2002

Children aged 7-10

Attitudes towards advertising – children aged 7-10, 2003

Children aged 11-14

Attitudes towards advertising – children aged 11-14, 2003

Children 15-19

Attitudes towards advertising – children aged 15-19, 2003

Conclusions and implications

Consumer Recall of Retail Advertising

Recall of food retailers’ advertising

Grocery retailers’ advertising recall, June 2003
Grocery retailers’ advertising recall, 1998 and 2003
Recall of grocery retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of grocery retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003

Influence of TV viewing

Recall of grocery retailers’ advertising, by retailer, by TV viewing habits, June 2003
Recall of grocery retailers’ advertising, by retailer, by TV viewing habits, June 2003

Influence of newspapers

Recall of grocery retailers’ advertising, by retailer, by newspaper readership, June 2003
Recall of grocery retailers’ advertising, by retailer, by newspaper readership, June 2003

Recall of non-food retailers’ advertising

Non-food retailers’ advertising recall, June 2003
Non-food retailers’ advertising recall, 1998 and 2003

DIY retailers

Recall of DIY retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of DIY retailers’ advertising, by retailer, by TV viewing habits, June 2003
Recall of DIY retailers’ advertising, by retailer, by newspaper readership, June 2003

Chemists and drugstores

Recall of chemists and drugstores’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of Chemists and drugstores’ advertising, by retailer, by TV viewing habits, June 2003
Recall of Chemists and drugstores’ advertising, by retailer, by newspaper readership, June 2003

Furniture retailers

Recall of furniture retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of furniture retailers’ advertising, by retailer, by TV viewing habits, June 2003
Recall of furniture retailers’ advertising, by retailer, by newspaper readership, June 2003

Electrical goods retailers

Recall of electrical goods retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of electrical goods retailers’ advertising, by retailer, by TV viewing habits, June 2003
Recall of electrical goods retailers’ advertising, by retailer, by newspaper readership, June 2003

Mixed goods retailers

Recall of mixed goods retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of mixed goods retailers’ advertising, by retailer, by TV viewing habits, June 2003
Recall of mixed goods retailers’ advertising, by retailer, by newspaper readership, June 2003

Clothing retailers

Recall of clothing retailers’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of clothing retailers’ advertising, by retailer, by TV viewing habits, June 2003
Recall of clothing retailers’ advertising, by retailer, by newspaper readership, June 2003

Department stores

Recall of department stores’ advertising, by retailer, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Recall of department stores’ advertising, by retailer, by TV viewing habits, June 2003
Recall of department stores’ advertising, by retailer, by newspaper readership, June 2003

Conclusions and implications

Consumer Attitudes Towards Advertising

Perceptions of retail advertising, June 2003
Perceptions of retail advertising, 1998 and 2003

Retail advertising as information provider

Perceptions of informative function of retail advertising, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003
Perceptions of informative function of retail advertising, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003

Influence of TV viewing

Perceptions of informative function of retail advertising, by TV viewing habits, June 2003
Perceptions of informative function of retail advertising, by TV viewing habits, June 2003

Influence of newspaper readership

Perceptions of informative function of retail advertising, by newspaper readership, June 2003
Perceptions of informative function of retail advertising, by newspaper readership, June 2003

Retail advertising’s effect on shopper behaviour

Influence of retail advertising on behaviour, by demographic sub-group, lifestage, Mintel’s Special Groups and ACORN categories, June 2003

Influence of TV viewing habits

Influence of retail advertising on behaviour, by TV viewing habits, June 2003

Influence of newspaper readership

Influence of retail advertising on behaviour, by newspaper readership, June 2003

Perceptions of advertising – grocery shoppers

Perceptions of retail advertising, by recall of grocery retailers’ advertising, June 2003
Perceptions of retail advertising, by recall of grocery retailers’ advertising, June 2003
Perceptions of retail advertising, by recall of grocery retailers’ advertising, June 2003

Perceptions of advertising – non-food shoppers

DIY goods retailers

Perceptions of retail advertising, by recall of DIY goods retailers’ advertising, June 2003

Chemists and drugstores

Perceptions of retail advertising, by recall of chemist and drugstore retailers’ advertising, June 2003

Electrical goods retailers

Perceptions of retail advertising, by recall of electrical goods retailers’ advertising, June 2003

Furniture and furnishings retailers

Perceptions of retail advertising, by recall of furniture and furnishings retailers’ advertising, June 2003

Mixed goods and variety goods retailers

Perceptions of retail advertising, by recall of mixed and variety goods retailers’ advertising, June 2003

Clothing retailers

Perceptions of retail advertising, by recall of clothing retailers’ advertising, June 2003

Department stores

Perceptions of retail advertising, by recall of department store retailers’ advertising, June 2003

Conclusions and implications

Issues in Retail Advertising

Trends in retailer advertising spend

Trends in use of media

Issues in TV advertising

Issues in newspaper advertising

Issues in magazine advertising

Issues in radio advertising

Issues in outdoor advertising

Issues in direct mail and use of loyalty card information

Growth in use of in-store media

Take-up of new media

Media mix in campaign strategy

Issues in style and content of advertising

Most-admired retailer campaigns

Least-admired campaigns

Future and Conclusions

Consumer pull or retailer push?

Trends in adspend among 53 key retail advertisers, 1998-2002
Adspend growth compared to retail sales growth (or consumer expenditure growth), by category, 1998-2002

In adversity: advertise

But high adspend can lead to commercial success

Effectiveness of advertising is of paramount importance

Grocery retailers’ advertising recall to expenditure ratio, 2002
Non-food retailers’ advertising recall to expenditure ratio, 2002

Advertising a powerful influence on consumers…

…but there is a danger of contributing to cynicism of advertising

Are award-winning campaigns effective?

Is targeting as effective as it could be?

Below-the-line communications increasing in importance…

…likely to be adverse impact on above-the-line

Prospects for 2003

Advertising expenditure, by retail category, January to June 2002 and 2003
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