“COVID-19 has shaken the credit card sector as new lending collapsed and air miles lost their appeal as overseas travel was cut off. As the economy tentatively reopens, nervousness about borrowing means lending is recovering more slowly than spending. As young people turn their backs on credit cards in an increasingly competitive payments space, lenders need to think more holistically about how they support customers throughout the entire purchase process ...
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The Market – Key Takeaways
Market Size and Forecast
Economic Outlook
Market Environment
Consumer Environment
Regulatory and Legislative Changes
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – Key Takeaways
Credit Cards Held
How They Use Credit Cards
Repayment Habits
Important Features of a Credit Card
Trusted Sources of Information
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Companies and Brands – Key Takeaways
Market Share
Competitive Strategies
Launch Activity and Innovation
Advertising and Marketing Activity
Brand Research
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data Sources, Abbreviations and Supporting Information
11th March 2021
“M&S has announced the closure of its current accounts and in-store branches while re-launching its credit card and introducing a new digital credit option for loyalty card holders. With payments now a key battleground for retailers seeking differentiation in a tough market, some of the biggest retailers are starting to ... 
9th February 2021
“Virgin Money switched off its online service for credit cards in January 2021, shifting to app-only functionality. The move reflects rapid growth in app-only banking services pioneered by the fintech banks, although it runs counter to that of Starling Bank, which recently launched online banking. But the move by Virgin ...
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How the economic fallout of COVID-19 will affect consumer attitudes towards credit cards and the opportunities and threats this presents.
