Table of Contents
Overview
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- What you need to know
- Covered in this Report
Executive Summary
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- The market
- Contract catering continues to grow despite challenging conditions
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- Figure 1: UK contract catering market value, £ billion, 2014-23
- Companies and brands
- Boosted collaboration between caterers and high street brands
- The consumer
- Workplace remains primary channel of catering demand
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- Figure 2: Visitation of catering facilities, October 2018
- Cost remains paramount, with quality a close second
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- Figure 3: Motivating factors behind consumer choice, October 2018
- More than half of consumers put off by high prices
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- Figure 4: Deterring factors, October 2018
- Opportunities for mobile applications and appetite for broader menus
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- Figure 5: Means of boosting visitation, October 2018
- Workplace catering attitudes
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- Figure 6: Workplace catering attitudes, October 2018
- What we think
Issues and Insights
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- Growing skills shortages
- The facts
- The implications
- Brexit uncertainties and mounting concern
- The facts
- The implications
The Market – What You Need to Know
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- Market continues to grow despite challenging conditions
- Robust catering demand in business and industry and education
- Growth forecast to gradually accelerate in the coming years
Market Size
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- Contract catering maintains growth through challenging conditions
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- Figure 7: UK contract catering market, £ billion, 2014-18
- Business and industry and education demand continues to rise
- Prison and defence orientated demand contracted in 2018
Market Forecast
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- Contract catering set to recover momentum in the coming years
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- Figure 8: UK contract catering market forecast, £ billion, 2019-23
- Recent growth trends forecast to continue
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- Figure 9: England and Wales prison population projections, June 2018-June 2022
- Development of mobile applications
- Further increases to the National Living Wage
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- Figure 10: National living wage, £ per hour, April 2018-April 2019
The Impact of the Economy
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- 2018 economic assessment
- Pressures on consumer finances
Market Trends
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- UK labour force demand
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- Figure 11: UK employment levels, '000 people, Q1 2013-Q3 2018
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- Figure 12: UK disposable income index, net national disposable income per head, Q1 2013-Q2 2018
- School attendance completes a decade of growth
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- Figure 13: UK number of schools and pupils, 2009-18
- Free school meals continue to fall
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- Figure 14: UK free school meals, % of pupils known to be eligible for and claiming free meals, 2009-18
- Hospitals continue to move away from overnight stays
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- Figure 15: Average daily available beds overnight, England, Q1 2013-Q2 2018
- Patient admissions remain largely stable while NHS employment booms
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- Figure 16: NHS inpatient elective admission events, England, Q1 2013-Q3 2018
- Prison population slips in 2018
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- Figure 17: England and Wales prison population, 2014-18
- Squeeze on defence spending continues
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- Figure 18: UK Army regular forces, October 2014-18
- UK construction levels maintain stubborn growth
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- Figure 19: UK construction all work output, £ million, Q1 2013-Q3 2018
Market Drivers
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- Robust consumer expenditure and stable confidence
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- Figure 20: UK consumer expenditure on catering, £ billion, 2008-17
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- Figure 21: Trends in how respondents would describe their financial situation, October 2017 and 2018
- Collaborations between caterers and high street brands
- National Living Wage driving operation costs
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- Figure 22: National Living Wage, £ per hour, April 2016-April 2018
Companies and Brands – What You Need to Know
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- Significant role of SMEs
- Collapse of Carillion
- Boosted collaboration between caterers and high street brands
Industry Structure
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- Changes in the structure of the industry
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- Figure 23: Financial analysis of the changes in the activities of event catering, number of outlets and businesses, 2014-18
- Figure 24: Financial analysis of the changes in other food service activities, number of outlets and businesses, 2014-18
- Structure by employment
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- Figure 25: Analysis of the employment structure of activities of event catering, number of employees and outlets, 2017 and 2018
- Figure 26: Analysis of the employment structure of other food service activities, number of employees and outlets, 2017 and 2018
- Structure by turnover
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- Figure 27: Analysis of the financial structure of activities of event catering, £'000 and number of businesses, 2017 and 2018
- Figure 28: Analysis of the financial structure of other food service activities, £'000 and number of businesses, 2017 and 2018
Company Profiles
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- Aramark UK Ltd
- Recent company activity
- Financial information
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- Figure 29: Financial analysis of Aramark UK Ltd, £ million, 2013-17
- Baxter Storey Ltd
- Recent company activity
- Financial information
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- Figure 30: Financial analysis of Baxter Storey Ltd, £ million, 2013-17
- Compass Contract Services (UK) Ltd
- Recent company activity
- Financial information
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- Figure 31: Financial analysis of Compass Contract Services (UK) Ltd, £ million, 2013-17
- Elior UK Plc
- Recent company activity
- Financial information
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- Figure 32: Financial analysis of Elior (UK) Plc, £ million, 2013-17
- OCS Ltd
- Recent company activity
- Financial information
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- Figure 33: Financial analysis of OCS Ltd, £ million, 2014-17
- Sodexo Ltd
- Recent company activity
- Financial information
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- Figure 34: Financial analysis of Sodexo Ltd, £ million, 2013-17
The Consumer – What You Need to Know
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- Workplace remains primary channel of catering demand
- Boosting income from the workplace sector
- More than half of consumers put off by high prices
- Redeeming interest
- Driving future appeal
Visitation of Catering Facilities
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- Workplace remains primary channel of catering demand
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- Figure 35: Visitation of catering facilities, October 2018
Decision-making Factors
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- Price remains paramount
- The importance of quality and ingredients
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- Figure 36: Motivating factors behind consumer choice, October 2018
Barriers to Visiting
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- More than half of consumers put off by high prices
- Lack of information
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- Figure 37: Deterring factors, October 2018
- Time-strapped consumers
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- Figure 38: Length of lunch break/main break at work, October 2017
Enhanced Services
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- A role for technology
- Broadened menu demand
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- Figure 39: Means of boosting visitation, October 2018
Workplace Catering Attitudes
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- The value of workplace canteens to businesses
- Addressing negative perceptions of the industry
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- Figure 40: Workplace catering attitudes, October 2018
Appendix – Data Sources, Abbreviations and Supporting Information
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- Abbreviations
- Methodology
Further Sources and Contacts
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- Trade associations
- UK Hospitality
- Hospital Caterers Association
- The Association of Catering Excellence (ACEGB)
- The Nationwide Caterers Association (NCASS)
- Trade magazines
- Catering Insight
- Essentially Catering
- Hospitality and Catering News
- Trade events
- Hotel, Catering & Retail Show
- The Food & Drink Trade Show
- The International Food & Drink Event
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