“Amazon is the arch disruptor in a period of evolution for UK retail. The size of the business and its relentless focus on customer-facing innovation has meant it has invested in and led on many trends that have come to define 21st century retail. However, at present, it is not all conquering, leaving both room for its growth and for rivals to fight back.”
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – What You Need to Know
The Amazon Shopper
Amazon Prime Membership
What They Buy Via Amazon
Devices Used to Shop with Amazon
Satisfaction with the Amazon Shopping Experience
Behaviours of Amazon Shoppers
Attitudes toward Amazon’s Effect on Retail
Amazon and Black Friday
Why They Don’t Shop with Amazon
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Amazon: Structure and Innovations – What You Need to Know
Amazon: An Overview
Amazon in the UK Market
Amazon: Launch Activity and Innovations
Amazon: Advertising and Marketing Activity
Amazon: Brand Research
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data Sources, Abbreviations, and Supporting Information
Appendix – Key Driver Analysis
13th December 2019
"Reflecting the opportunity for a true omnichannel approach, the pop-up in Lambeth allowed customers to explore the products on display as well as giving them the chance to discover more beyond the physical retail space through the Amazon app." 
30th July 2019
“Amazon and Enterprise Nation have announced a new partnership which will see 10 Clicks and Mortar stores open across the UK which will serve to allow small online businesses to trade physically for the first time.”
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Amazon: destroying the high street or providing the platform for the next generation?
