“Department stores have reinvented themselves. They have become destination stores for younger customers offering aspirational brands, complemented by great own brands. The best department stores recognise that a store is much more than somewhere to just buy products, it should be a leisure destination with a retail offering that is stimulating and inspiring. So it is hardly surprising that John Lewis and House of Fraser are outperforming and M&S is ...
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The Market – What You Need to Know
Sector Size and Forecast
Consumer Spending
Market Drivers
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – What You Need to Know
Where They Shop
Satisfaction with Department Stores
What Would Encourage More Shopping at Department Stores
Willingness to Pay Extra for Delivery Options
Interest in Innovations
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Key Players – What You Need To Know
Launch Activity and Innovations
Advertising and Marketing Activity
Leading Specialist Retailers
Market Shares
Online
Space Allocation Summary
Retail Product Mix
Brand Research
Debenhams
Fenwick
Harrods
Harvey Nichols UK
House of Fraser Plc
John Lewis
Marks & Spencer
Selfridges Retail
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data Sources, Abbreviations and Supporting Information
27th April 2017
“M&S is continuing to build its reputation in the beauty sector, using promotions and campaigns to drive awareness whilst strategically using products to generate hype. Events will only help to boost its profile in the market further but its play for BPC market comes with challenges. It’s a competitive market ... 
26th April 2017
“Debenhams’ new CEO Sergio Bucher has given an honest view of the state of the department store retailer and highlighted the main issues that need tackling through a new digital-focused turnaround strategy. However, the other major department stores including John Lewis and House of Fraser are also rethinking the department ... |
How have department stores performed over the last year?
